Privacy Policy
Last updated: August 2026 · VPM Industria d.o.o.
This Privacy Policy describes how VPM Industria d.o.o. ("VPM", "AXON", "we", "us", or "our"), registered in Croatia (OIB: 52252858001), collects, uses, and protects personal data when you visit axon.vpmindustria.eu or submit an enquiry through our contact form. AXON is VPM Industria's software and automation division, not a separately registered company.
We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection law.
1. Data Controller
VPM Industria d.o.o.
Sarajevska cesta 60, 10000 Zagreb, Croatia
OIB: 52252858001
Email: ledion@vpmindustria.eu
2. What Data We Collect
When you use our contact form, we collect:
- Name
- Company name
- Email address
- The message you provide (what you're looking to automate)
We do not collect any data automatically (no cookies, no tracking scripts, no analytics — see Section 8).
3. How We Use Your Data
We use the data you provide exclusively to:
- Respond to your enquiry and discuss your project
- Communicate with you about scoping and proposals
We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties, except as described in Section 5.
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR Article 6:
- Contract performance / pre-contractual steps (Art. 6(1)(b)) — to respond to your enquiry
- Legitimate interests (Art. 6(1)(f)) — to maintain business communications with potential and existing clients
5. Data Processors
Your form submission is processed through Netlify, Inc. (form hosting infrastructure), which acts as a data processor under GDPR. Netlify is certified under standard contractual clauses for EU data transfers. For more information, see netlify.com/gdpr-ccpa.
6. Data Retention
We retain your personal data only for as long as necessary to respond to your enquiry and for any resulting business relationship — typically no longer than 3 years after last contact. You may request deletion at any time (see Section 7).
7. Your Rights
Under GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — request that we limit processing of your data
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests
To exercise any of these rights, contact us at ledion@vpmindustria.eu. We will respond within 30 days.
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.
8. Cookies & Tracking
This website does not use cookies, analytics trackers, or any third-party tracking scripts. No cookie consent banner is required.
9. External Links
Our website may contain links to external sites, including vpmindustria.eu. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions, contact us at:
ledion@vpmindustria.eu